Independent food hygiene training guidance for UK hospitality businesses

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Food hygiene training records What to keep and how to keep it simple

Training your team is only half the job. If an inspector asks "how do you know your staff are trained?", you need to be able to show them. It doesn't need to be complicated.

Manager updating a staff training spreadsheet on a laptop in a back office
The short answer

Keep a simple record of who has been trained in what, when, and when they're due a refresher. A spreadsheet, a notebook or the free record sheets in Safer Food, Better Business all work perfectly well.

Why records matter

The law says your staff must be trained to fit their jobs. It doesn't tell you how to write that down, but records are how you show it. When an inspector scores your food hygiene rating, part of the score is about how well you manage food safety, and good training records help with that. Our guide to how staff training affects your food hygiene rating explains more. Both the official Safer Food, Better Business pack and Northern Ireland's Safe Catering pack include a staff training record, which tells you how much inspectors value them.

A simple training matrix you can copy

A training matrix is just a table showing everyone on your team and what training they've had. Here's an example with made-up names.

Swipe sideways to see the whole table.

NameRoleMain courseAllergen trainingRefresher dueNotes
Jane DoeHead chefLevel 2, June 2024. Level 3, January 2025September 2026June 2027Leads the weekly team briefing
Ali KhanKitchen assistantLevel 2, September 2026September 2026September 2029New starter, still supervised
Sam LeeServerLevel 1, August 2026August 2026August 2029Only carries finished plates
Maria CostaCookLevel 2, March 2025March 2025March 2028Refresher quiz planned this winter

What to include

For each person, note their name and job, what training they've had and when, who gave any on-the-job training, and when their refresher is due. If they have a certificate, keep a copy with the record. Also record any training you do yourself, like a hygiene briefing on someone's first day, because that counts too. Our guide to running a team briefing has a free checklist for recording one.

Which format should you use?

Swipe sideways to see the whole table.

Team sizeWhat works well
Up to 10 peopleA simple spreadsheet, or the free staff training record in your Safer Food, Better Business pack
10 to 25 peopleA spreadsheet with refresher dates, plus calendar reminders
More than 25, or several sitesA training provider's free tracking tool, such as High Speed Training's Management Suite, or food safety software

Don't feel you need to buy software to look professional. An inspector will be just as happy with a tidy, up-to-date spreadsheet.

Never miss a refresher

Most providers recommend a refresher every three years. The easiest way to stay on top of it is to add a "refresher due" column and set a calendar reminder for each person a couple of months before.

If you use a spreadsheet, this formula will flag anyone due within the next 60 days. Put it in the column next to the refresher date (here, the date is in cell E2):

=IF(TODAY()>E2-60,"Due soon","")

Free templates

You don't need to design your own. The Safer Food, Better Business pack (England and Wales) has a staff training record you can print or fill in on screen. In Northern Ireland, the Safe Catering pack includes a hygiene training record sheet, and in Scotland, CookSafe does the same job. Or use our own free training record spreadsheet, which works out refresher dates for you. We also have a free new starter induction checklist, a spot-check record and a training folder checklist.

How long should you keep records?

We couldn't find an official rule on this. Many businesses keep them for as long as the person works there, and for a while after they leave. If you're unsure, ask your local council's environmental health team.

For more on getting people trained in the first place, see our guide to training a new starter. If you're buying courses for several people, our guide to buying courses for a team covers tracking tools in more detail.

Sources we used
  1. Food Standards Agency, Safer Food, Better Business
  2. Food Standards Agency, Safe Catering SC6 hygiene training record (Northern Ireland)
  3. High Speed Training, Level 2 Food Hygiene and Safety for Catering
  4. GOV.UK, running a food business: staff training, illness and hygiene